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Group · 13 of 252 stories

Customer support agents

Chatbots that answer customers from a company's own website and documents.

Customer support agents holds 13 of the 252 stories on Aiolum: 5 run by a solo founder and 8 by a team of 2 to 10. Together they report US$12M in verified outcomes; the largest is Chatbase, US$10M annual recurring revenue, March 2026. 4 headline numbers carry evidence grade A (disclosed or verified), 0 grade B (independent press) and 5 grade C (founder claim), and 4 are grade D (reported, not verified). The median story reached its headline number 24 months after launch. The founders are in 9 countries, most often USA and United Kingdom. The most common main channel is the founder's posts and audience (3 of 13). The tools named most often in their sources are OpenAI API (10), Cloudflare (9) and Stripe (9).

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Evidence gradesA disclosed or payment-verifiedB independent pressC the founder's own figuresD reported, not verifiedHow we verify

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The revenue trend compares the latest months in the sources with the months before them. Falling means revenue is about 15% or more below the best recent months, or the sources report a fall. The headline number is the yearly figure or the sale value on each card.

13 of 252 stories shown

AI customer-support agents · Canada, now USA

Chatbase

Evidence A
$10M ARR

Solo founder · 37 months after launch, revenue growing

It launched the obvious application of a new model within weeks, with a pricing page on the first day. The founder built the parts around the model instead of a model, so every model upgrade improved the product for free. Then it moved from a consumer toy to business customers who stay.

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White-label client portal, workflow builder and usage billing for agencies that resell AI voice and chat agents · United States

ChatDash

Evidence A
$19.9K MRR from 113 agencies

Team of 2 to 10 · 30 months after launch, revenue falling

Agencies that resell AI voice agents have the AI already; what they lack is a way to look like a company to thirty clients: a branded portal, usage billing and automations. ChatDash sells that layer and prices it per client slot, so it grows with the agency's client list. TrustMRR, reading the company's Stripe account, shows US$602,728 of revenue in total and US$19,893 of monthly recurring revenue from 113 subscriptions on 27 October 2026, about US$176 a subscription, after a fall of 60% from the best month in the table, November 2025.

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AI appointment setter on WhatsApp and website chat · Germany, US company

Setter AI

Evidence A
$104K in 12 months

Team of 2 to 10 · 32 months after launch, revenue falling

It sold one promise that a customer can measure: a first reply to every new lead within 10 seconds, to businesses that already pay for many leads through Meta ads. A demo on the website brought sales calls through organic search before the product was built. Revenue then fell from US$9,000 to US$12,000 a month in late 2025 to under US$2,000 in September 2026, in the same months in which the founder launched other products.

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AI agent that screens job applicants and collects field-worker reports by text message · USA

TextWork

Evidence A
$2.9K MRR from 2 clients

Solo founder · 14 months after launch, revenue growing

Hourly and field workers answer text messages but ignore email and job portals, and a recruiter cannot call every applicant at night or on a weekend. TextWork replies at once and turns the chat into a structured report. Stripe data read by TrustMRR shows US$29,372 in the twelve months to 26 October 2026 and US$2,919 of monthly recurring revenue, but from only two paying subscriptions, so the business is small and depends on very few customers.

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AI chatbots trained on company documentation · USA

DocsBot AI

Evidence C
$1M a year recurring

Solo founder · 35 months after launch, revenue flat

It opened in the week OpenAI released the ChatGPT API, after seven other AI products by the same founder had earned little. It sold to businesses, which stay longer than consumers. The last step to the first million came from higher prices and from removing the cheapest plan.

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AI customer-support agent inside existing help desks · United Kingdom

My AskAI

Evidence C
$40K MRR, two founders

Team of 2 to 10 · 29 months after launch, revenue growing

The founders sold the idea before they built it, and built it with a no-code tool so that one person could change it every day. Then they cut the product down to the one use that brought 70% of the revenue. They placed it inside the help desks that customers already pay for, and priced it below the AI agents that the help-desk vendors sell themselves.

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AI customer-support chatbot trained on a website · India

SiteGPT

Evidence C
$190K ARR, two brothers

Solo founder · 33 months after launch, revenue growing

It was built in two to three weeks as a side feature for an existing product and launched with a paywall on day one, one month after the ChatGPT API appeared. It reached US$10,000 a month in 25 days, then lost half of it to churn. What kept it alive for three years was cheap customer acquisition: more than 50 free web tools that rank on Google and send visitors to the paid product.

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No-code builder for AI support chatbots · United Kingdom

Chat Thing

Evidence C
$12K a month, a couple

Team of 2 to 10 · 20 months after launch

It shipped in March 2023, when connecting ChatGPT to a company's own documents was new, 23 days after the first prototype. The founders posted their progress on Twitter, opened with a waitlist, and well-known early users such as Seth Godin brought attention. Low prices and frequent releases kept it selling after growth slowed in the third month.

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AI help center that checks and updates its own articles · United States

Ferndesk

Evidence C
$5K MRR in 1 year

Solo founder · 12 months after launch, revenue growing

Help articles go stale every time a software team ships, and small teams have nobody to keep them current. The founder had built a large audience at his first company, Senja, and used it to sell preorders before the product existed. He then launched new features every week and turned each one into posts, videos and sales conversations.

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AI email assistant that drafts replies from a company's own documents · USA

Meet Oscar

Reported, not verified
$48K MRR reported

Team of 2 to 10 · 22 months after launch

Giovanni Brees wrote on AppSumo that he built the first version to answer the email of his own earlier business, because general AI writing tools did not know his prices, contracts or rules. He then partnered with Lucas, the lead developer, to rebuild it for other users. The founders said on AppSumo in November 2025 that it had more than 1,200 customers and US$48K of monthly recurring revenue.

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AI agents that give live product demos of business software over a video call · USA (New York), co-founder from Spain · Funded

Karumi

Reported, not verified
Reported $31K MRR

Team of 2 to 10 · 1 months after launch

The founders cut a hard idea, an AI that understands a whole software product, down to a smaller one: an AI that only has to show the product. Co-founder Toni López told Valencia Plaza that the product launched during Y Combinator, gave 2,000 demos on its first day and reached US$31,000 in monthly recurring revenue in three weeks. That is one founder statement, reported once.

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AI sales assistant that keeps the CRM up to date · Hong Kong · Funded

Klipy

Reported, not verified
$10K+/mo reported

Team of 2 to 10 · 24 months after launch

The founder had sold two machine-vision companies, lost a third to COVID and spent six years as a consultant, where sellers always refused to type data into the CRM. He coded a tool that fills the CRM itself, charged from the first day, sold lifetime deals on AppSumo at a loss to recruit testers who never cancel, and turned the launch sites' freelancers into affiliates. In July 2026 he told Indie Hackers that monthly recurring revenue had five digits.

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AI customer-support chatbots · USA (company), France (founders)

ChatNode

Reported, not verified
Sold for six figures

Team of 2 to 10 · sold 13 months after launch

Starter Story reported that the founders copied a proven idea, Chatbase, and built a first version in about two months. They then launched it where early buyers of AI tools already look: Product Hunt, AppSumo and AI directories. According to Starter Story, they sold the company through Acquire.com about 13 months after the first public post.

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The next verified one-person AI business goes here. Same structure, same evidence grades.

Every number on these cards carries an evidence grade. How Aiolum verifies explains the four grades and the five parts of each story.